A mid-size logistics firm has created a new C-suite position, Chief Spiritual Accountability Manager, whose job description — obtained via an internal careers page — consists of a single line: “Hold space for outcomes.” The role reports to the CEO, has no direct reports of its own, no budget line, and per the offer letter, “full ownership of whatever the quarter needs someone to have caused.”

The org chart, also posted internally, places the CSAM one level below the CEO and directly above a box labeled “Consequences (Q1–Q4).” A company memo describes the hire as “a long-overdue investment in emotional infrastructure,” noting that previous quarters’ setbacks had “nowhere spiritually appropriate to go” before now.

The CSAM’s first assignment, per the same memo, is a missed shipping deadline from March, which will be “held, processed, and released” during a closed-door session this week. Leadership’s own March calendar shows no related meetings. The CEO’s quarterly letter to shareholders, published the same day, credits “our team’s discipline and vision” for Q1 gains and does not mention the deadline at all.